Dealing with a workplace injury typically involves attending appointments with a variety of people, such as medical professionals, attorneys, and insurance agents. But getting to these meetings can be difficult when you're unable to drive. Rather than risk further injury by using public transportation, it's probably best to hire a transport company that caters to the needs of injured workers. Here are two questions to ask when shopping around for this service to ensure it can provide you with the help you need.

How Comprehensive Are the Services?

You likely have your hands full managing both recovery from your injury and managing your workers' comp claim. The last thing you want is to add more responsibilities to the pile. Thus, it's a good idea to look for a transport company that provides a number of services that address all your needs.

For instance, sometimes a healthcare professional will have you send in biological samples rather than force you to come to the medical facility. Finding a transport company that offers a courier service can save time and protect your privacy.

Likewise, if the transport company accepts your insurance, make sure they will also handle submitting claims. Things may get lost or overlooked if you have to submit the requests to the insurance company, so it's best to have the company take care of it to ensure they get paid. It's one less source of stress for you, and you don't have to worry about suddenly being denied service because of an outstanding invoice.

What's the Service Area and Hours?

It's also critical that you ask the company about its availability, both in terms of hours of operation and service area. Some transport companies only operate during specific hours of the day (e.g. 7am to 5pm), while others provide on-call service. Additionally, some may limit the service to the local area, while other companies may go anywhere as long as it's within the state.

Again, you need to make sure the service matches up with your needs. For instance, if you expect you'll need transportation in the evenings or even overnight, then you'll want to sign up with a company that offers service 24 hours day.

It's a good idea to sit down with people in your medical and social circle and discuss your specific mobility requirements. Make a list of must-haves and then find the transport company that can best provide them.

For more information about transportation for workers' comp recipients, contact a company like Safe Ride Transportation.